Redlands Beauty Centre

Whoever shaves... Wherever they shave

Dermalogica has released brand new shave products geared for men, but I am selling more to women.. imagain that!!! I have never understood why most shave products are marketed to men who shave half their face rather than the people that typically shave more than half their body if you include legs, toes (don't laugh I shave the tops of mine), bikini line, happy trail and underarms. I have always been a little challenged in the shaving department; I get razor burn and ingrown hairs if I shave more than once a week. I can shave more often if I shave down insteadd of against the grain, but then I still feel stubble. I tried waxing, but even when I can handle the pain I still have to let it grow out long enough to wax off again. Enter = Dermalogica Shave! Just in time for summer! "For the first time, skin can meet razor with no fear of irritation, redness, razor bumps or burn. Dermalogica Shave's exclusive three-step regimen is the first in the industry to take into account beard type, hair growth pattern and skin condition for a shave that actually delivers the healthiest skin possible." For the first time in a loooong time I feel like I can have smooth legs everyday.

STEP 1: Pre-shave

Clean Bar: for any skin type, it is a soap-free bar that removes impurities and breaks down surface oils without stripping the skin of its moisture.
Daily Clean Scrub: an exfoliating cleanser that helps remove surface debris while lifting the hair. I love to exfoliate my legs before shaving.
Pre-Shave Guard: for heavy, coarse beards or those with sensitized skin (read red skin). This cream maximizes beard softening while shielding and prepping skin to help minimize razor burn and bumps. For use only underneath Soothing Shave Cream.

STEP 2: Shave

Soothing Shave Cream: especially for sensitive or sensitized. Ultra-lubricating shave cream that calms, soothes and helps prevent irritation. Use over Pre-Shave Guard
Invigorating Shave Gel: especially for oily skin. Claims to give a barber-close shave. Clear gel makes it great for those who need visibility (i.e. those who shave around goatees, sideburns, landing strips).
Close Shave Oil: for any skin type. Create an intant cushion between skin and razor. Also clear (see above). This tiny little bottle will last you 6 months! Has that for oil conservation?

STEP 3: Post-Shave

Post-Shave Balm: This product is a MUST for ANYONE who is tired of razor burn, bumps and ingrown hair! It calms, cools and most importantaly hydrates after shaving. Replenish all the good things you shave off with post-shave balm. For guys this will help conrol the oily shine. Ladies if you've ever used TendSkin and hated the burning or smell try post-shave balm. Trust me you'll never go back.
Daily Defense Block SPF15: for any skin type. You know you should be wearing sunscreen! This lightweight lotion defends against all the skin aging effects caused by those UVAs

Shaving Tips
A bad shave can leave your skin feeling sensitive, nicked and it can leave you with razor burn and ingrown hairs. To help clear you skin of existing problems and maintain skin health doesn't have to be difficult.

1) Use a clean, sharp razor and shave with the grain.
        Ya, I know we all like to shave against the grain for a little bit smoother shave, but you should shave with the grain and then reapply more shave cream and shave against the grain to avoid ingrown hairs.

2) Don't push too hard
        The pressure used during shaving affects how many nicks and cuts you end up with. Apply minimal, even pressure making each stroke about 1-2 inches long. Make sure you rinse your razor after each stroke.

3) Shave after or during showers to pre-soften skin

4) Avoid alkaline-based products like soap which dry the skin

5) Avoid after-shave lotions that contain alcohol-- they cause pain and fail to replace the skin's natural protective barrier.

So how do you know what products are for you? What's your biggest shaving concern? Post it here and get the answer.

Father's Day

The countdown has started! Father's Day is two weeks from today. Have you found the perfect gift yet? Ya...me neither. I came up with a list of great father's day gift ideas (just in case you needed some inspiration).

• Dermalogica Shave: If nothing else dad should have the Post-Shave Balm. It's fabulous! It restores the moisture to the skin AND it eliminates ingrown hairs and razor bumps. The Daily Defense is a lightweight moisturizer with sunscreen, and dad should be protecting his face from wrinkles from the sun... there's nothing he can do about the wrinkles you cause... yet.
• Cologne: ya it's an old stand-by but guys love it when you tell them they smell good. Nickel Eau Maximum is the ultimate yummy guy fragrance, and it has a see through gauge on the side so you know when you're running low. Guys dig gadgets like that.
• Headblade: If your dad wants to look like a mixed martial arts fighter, a NFL linebacker, or Mr. Clean this is the perfect tool for him. It's the preferred razor of headshavers. It uses standard Gillette razor cartridges.
• Jack Black All Over Wash: for the guy in a hurry, the guy who doesn't like to have a bunch of different products, or for the lazy guy. The All-Over Wash is a 3-in-1 cleanser. It can be used for shampoo, facial cleanser, and body wash! This is awesome to have in the gym bag, or on vacation.
• New Look.
  Step 1. Cut pictures out of magazines of styles you like (George is always safe)
  Step 2: Plan a day to take him to a salon (skip the barber shop this time)
  Step 3: Take him to lunch at a sports bar or his favorite restaurant.
  Optional: If your man is comfortable with the salon experience, add on a pedicure or some manscaping. (Find a spa or salon that has a private area so he doesn't feel like he's on display). If he's on the fence about it, keep it a secret, but take him to lunch first, he might need a beer before letting anyone wax him. Trust me, he'll thank you for it later.
• A Tie: Some guys don't wear ties anymore, but it's the go-to for dad gifts. For a one of a kind tie, uplaod a picture on Kodak.com and they'll print a tie with the picture on it. Way better than a picture on the desk!
• Care Package: Guys don't avoid products because they don't need them... they avoid them because they don't know they need them. Put together a tool set for dad with a how-to-guide. You'll have to tell him how to use it anyway because we all know they won't read the directions. Tool set could include: lip balm, sunscreen, nose hair trimmer, hand lotion, nail clippers, a nail buffer, aluminum-free deodorant, shave products, hair spray, or shampoo that's not for dandruff (tea tree shampoo will cleanse their scalp without drying).
• Game Day: take him to a baseball game, or to a sports bar to watch basketball (places that serve Chicken Wings are a fav for any guy, and sometimes it really is about the wings). If he's a southern boy Wings are a MUST!
• The Good Ol' Days: plan a day doing all the things that you used to do with your dad when you were little. Go fishing, go get ice cream, ride bikes, playing video games, touch football, go to the zoo or the beach, go hiking, spend 4 hours in Home Depot looking at the new tools... All dads have that one special thing they love to share with their children, and odds are if you're older you might not have done it with him in a while. Make a new memory with a cherished memory from the past.
• Snapshots: Mom's get photo albums, and they get crafty with the scrapbooks, but dad's miss out. Make him his own photo album. He'll love the bragging rights, and he'll love having something that's all his own.
• Old Guys Rule! These are my dad's favorite shirts.. you used to only be able to get these at the fairs, but you can get 'em online now! (Require a  sense of humor) Whatever your dad is into they have a shirt to match -Surfing, Fishing, Camping, or John Wayne. All guys love the Duke!

Iden Bee Propolis

What is bee propolis?

I asked the same thing. Bees use it to protect their hive and honey from bacteria, infection and decay. Used as an ingredient in hair products it does the same thing for our hair. Iden products are antioxidant, antibacterial, antiseptic, and antibiotic. If you have thinning hair, Iden shampoo prevents hair loss caused by viruses or bacteria in the hair follicle.

Lillian tried these products and swears by the shampoo. She said that she stopped shedding after using it. Along with being great for your scalp, Iden is bee friendly, and it does not contain any alcohol, sodium chloride or artificial coloring or thickening agent. Individual products cater to normal to oily scalp conditions or dry color-treated hair. Specialty dandruff and thinning hair treatments are available as well as body products, like lotion and body wash.

Still not sure? Ask for a free sample.

Joico Renu

Joico Re:nu is our newest product line, and it is prompting a great deal of skepticism with its claims to reverse the graying process. Gray hair can pop up at any age (I found my first one at 14), and I don't think it's just the color of the hair that is the issue... it's the wiry, coarse unmanageability of the hair. Hair will also start to thin out once you start to go gray. Trying to tackle all of these issues is hard enough but let's compound the problem by trying to manage the remainder of our hair that has polar opposite tendencies.

The science behind the products makes sense. As we age melanocytes, the pigment-producing cells in the hair follicle, stop producing melanin or migrate out of the follicle. The hair then becomes more fine, dry, coarse and color-resistant. The Re:nu products restore the follicle's ability to produce melanin, which restores the natural color of the hair. Joico partnered with Shiseido Laboratories to develop  Re:nu. It's moderately priced (about the same as Nioxin, Alterna, or Pureology). It has 2 programs, one for fine, fragile hair, and one for softness targeted for coarse hair.

In addition to slowing, and eventually reversing the graying process, Re:nu also addresses other hair aging issues like the change in density and texture. According to Joico, "In two to six weeks, you'll notice a healthier scalp, improved body and fullness and more youthful-looking hair. After two to six months, a reduction in the amount of new gray growth can be observed. And after six months or more of regular use, tests show that Re:nual Serum can reverse the graying process, actually restoring shine and radiance to natural haircolor."

It seems that the Serum is the heavy hitter, so i did some research for you. When we start to go gray the melanocytes in the follicle become less active and eventually move out of the hair follicle. The serum is a treatment that goes directly on to nourish the scalp, enhancing natural melanin production and strengthening hair follicles. The serum combines Panax Ginseng Extract, to activate cells in the hair follicle to promote healthy development of hair, improving elasticity and strength, Japanese Sansho Pepper, activates melanocytes and promotes their migration back into the follicle to reduce growth of gray hair, and Hops Extract to increase the number of melanocytes in the cell. The serum also claims to make hair more manageable and to help color last longer. The Web site says that "over a 5-month period, Re:nual Serum users noticed 50% less NEW gray hair than non-users."

I am still searching for the actual survey or studies performed with the product. We are also trying to find someone here to test the product out, but obviously we won't have those results for a few months. This reminds of when Nioxin first came out with its claims to regrow hair faster and thicker, and reverse the stages of thinning hair. It took research, trials, and doctor recommendations to gain credibility. In regards to Re:nu, I figure it's worth a shot, I means what's the worst that could happen? You get more gray hair? That's already gonna happen.

Abba Gel Lotion

Abba Gel Lotion, beloved by many, has been replaced with Pure Volume gel. [shown right] All I know about the Gel Lotion is that it provided light hold, shine and definition without weighing down the hair. It could also be mixed with the Nourishing Conditioner for a mousse-like hold. Gel Lotion used be the favorite for clients with curly hair, but ever since Abba's repackaging we have had a LOT of returns and exchanges, and irritated clients.

The company has told us that it is the same product, it's just in a new bottle and has a new name. However, most people who try it don't like the new product. I personally never used it, but I hear the same thing from all of my clients, "There's just nothing else like it." I know you guys loved the Gel Lotion , but there has to be something like it. I'm standing here staring at hundreds of other products, and I am determined to find you a replacement. Your hair deserves to be happy!

The only thing is... I need your help. Since I've never used it, and so many people use it for so many different hair types we are going to need your reviews. Of the original Gel-Lotion (what you liked about it specificallly... what it did for your hair, and what type of hair you have) and the new Pure Volume Gel (what you like and what you hate). If you haven't tried the new one yet, come in and I'll give you a sample.

[For those of you who are wondering I have not heard anything about the liter sizes of Abba styling products. We don't understand why they discontinued them either]

Sylvia and I have come up with 2 possible substitutions for you to test.

1. Paul Mitchell Hair Sculpting Lotion

This is a flexible styling liquid with a light to medium hold for long-lasting hold and texture. It reactivates with heat or water, and fights static and smooths the hair with wheat-derived conditioners.

This product is weightless like the Gel Lotion in terms of hold, and the light element of conditioner. It will provide the same effect for most hair types although it may not dry as soft as the Gel Lotion.

2. Sebastian Wet

Wet is a firm hold liquid gel, that leaves a shiny, wet look to the hair even after it dries. Can be used to scrunch hair into curls. Apply to damp hair and air-dry or blow dry as usual.

Wet is a firmer hold than the Gel Lotion, but it will not weigh down the hair either, and it defines curls as well. Some people have said it leaves their hair feeling crunchy.

Myth Busters! Skin Edition

#1 Adult Acne is caused by chocolate, greasy foods, dirt or digestion

False. Acne is a genetic quirk that prompts your pores to behave differently from the pores of people who do not have this genetic quirk.    Acne flare-ups are basically triggered by (DHT) testosterone, a hormone secreted by both men and women. DHT stimulates your sebaceous glands to produce oil. At the same time, acne-prone skin produces hard, keratin-loaded skin cells at 4-5 times the normal rate. Certain kinds of bacteria, called anaerobes, thrive in pores where there is no oxygen and irritate surrounding tissue. Dead cells and bacteria co-mingle with oil to form thick plugs.

#2 Sensitive is a Skin Type

False. Sensitivity is a problem that can occur on all skin types. The skin may be dry, oily, or combination. The skin appears thin, transparent and blushes easily. Frequent rashes occur in wind, heat and when individuals are under stress, illness or a new medication. These characteristics occur on any skin type.

Cosmetics Ingredient Sensitivity: There are commonly known ingredients that are contained in beauty products that can irritate skin. These ingredients are most often beneficial to the product and in and of themselves, not bad ingredients. It is very difficult to determine why any such ingredient could cause stress to the skin.

#3 Pores open and close

False. Pores do not open and close. Astringent based products cause the tissue around the pores to swell, leaving the impression that the pores have shrunk. Daily and weekly masking removes excess dead cells giving a more refined appearance. In your teens or twenties, cells renew themselves at a rapid pace, about one layer per day. With age, cell renewal slows down gradually so the older you get, the more you need to plump skin and remove dead cells. When you do, your skin appears to have smaller pores. Pore size is also determined by your nationality, for example Latin skin has larger pores than Scandinavian skin.

#4 Lines come because of Age and Dry Skin

False. Lines are creases in the skin caused by a thinning of the collagen, or supporting tissue, of the epidermis. Dry skin does not cause wrinkles; it only makes them more noticeable. The skin can be torn down in many ways before we reach 30. The sun’s ultra-violet rays penetrate the stratum corneum to the epidermis. Causing damage that appears 10-20 years later. Lines are an accumulation of excess dead cells.

#5 Foundation clogs pores

False. Base makeup/foundation covers the skin and becomes the ultimate protection for the skin.  Foundation does not clog the pores. Pigment is the ultimate skin protection. A thin film of foundation insulates the skin and protects it from the damage. Tinted Moisturizer is a good alternative for those who do not like to wear a more pigmented foundation base. 

#6 All cleansers and moisturizers can be used near the eyes

False. Eye creams, eye oils, eye area cleanser and firming eye gels are made specifically for use around the eyes. These products are void of certain dyes prohibited by the FDA for use around the eyes. These products, although moisturizing, are also void of the moisture ingredients that penetrate or irritate delicate eye tissue. Use products near your eyes that are designated only for your eye area.

                                        

Rules for using eye area moisturizers and eye firming products:

1. Use a small amount of product to reduce the possibility of eye irritation.
2. Blot any excess before applying eye makeup.
3. Apply along the cheekbone avoiding the soft tissue directly under the eye.
4. Do not apply these products directly on the lid.
5. Use firming eye care products day and night with makeup or without makeup to moisturize and soften and reduce puffiness.
6. Always use unscented products near the eye.
7. Apply eye care products along cheekbone.

#7 Heavy texture, rich consistency is better for a dry skin than lighter texture creams.

False. Most of the time lighter weight refers to the way the ingredients are blended together, not how rich they are or how beneficial they are to the skin. Today, the technique of refining rich ingredients into a light weight cream for the skin’s easy absorption is more desirous. It is true that a thinner skin will not absorb heavy textured cream, regardless of how dry the skin is. Many times the skin’s inability to absorb creams has more to do with a callous of dead cells formed due to lack of consistent masking.

#8 Retin A users do not need to moisturize or lubricate the skin.

False. Retin A stimulates the skin and promotes the stretching and sloughing of skin cells. This process does not replace the skin’s need for moisture or lubrication. In fact, this technique of smoothing lines increases the need for better care of the skin. Hydration, moisture and lubrication are more important to the skins health not less.

#9 Oily skin does not need moisture or hydration

False. All skins need Hydration and Moisture.

Earth Month '08 Recap

As many of you know, April was Earth Month, and Redlands Beauty & Bellissima Aveda went all out for our fundraiser for our local chapter of the Surfrider Foundation. The Surfrider is a non-profit grassroots organization dedicated to the protection and enjoyment of our world's oceans, waves, and beaches. Beginning April 1st, we began giving away reusable bags for donations of $1. We also had Earth Month t-shirts made with organic cotton for sale with part of the proceeds benefiting Surfrider. On April 6th, 12 staff members, significant others, and 1 client carpooled to Huntington Beach to a Surfrider sponsored beach clean-up.

Our goal this year was to raise awareness about the state of our oceans and beaches, how important our Inland-actions are to the health of the oceans (like planting ocean-friendly gardens, sweeping our driveways instead of hosing them off, and keeping our storm drains clear of debris). The world is not making any new water, so every drop matters. It is our responsibility to keep that water clean. We also wanted to raise $2000 for Surfrider. So we planned a benefit art auction. We collected artwork from local children, clients, and employees. We set up an art walk through our beauty supply, salon, and spa on Earth Day, April 23, 2008. Here are some of the pictures of the artwork we collected. 

At the end of the day we had raised $500 for Surfrider. We had healthy snacks, smoothies and champagne for all of our clients and artists who came down to hang out with us. The children who submitted their artwork received a Certificate and tiny Mimosa tree to plant.

We opened our spa up to the public, and our therapists donated their time to give free hand and foot treatments and chair massages the entire day. Redlands Beauty offered special pricing on Dermalogica and Murad sunblock, and eco-friendly lines like Abba, Paul Mitchell, and Pureology.

Brynn's son, Cullen, came down to check out the art. He didn't bring the rest of us any ice cream, but he did leave with two pictures for his room.

We raised more than $1800 throughout April. We could not have done it without the generous support of our clients. A special thanks goes to our donors and talented artists: Renee, Ruth, Brynn H., Patricia, Vicky, Spencer, Summer, Melissa, Eduardo, Christian, Malachi, Michael, Jim, Ian, and Brynn F.

Would you like a refill?

I practically grew up in Redlands Beauty, a lot of the customers can say they remember when I was 4 feet tall. I've seen the store change and evolve, and I feel like the people that have worked, or do work here now, are part of my extended family. In the past few years we have had some personnel changes. Karen, our manager for 20 years, moved to Exeter with her family, Stephanie opened her own business, Sylvia switched over to running our warehouse, I moved to the store, and Lillian has taken a step back. And even though I'm really not a new face, a lot of clients don't recognize me. Unintentionally we have attracted a new type of employee, the part-time student so when clients come in the staff is not the same three people everyday. I think it's affecting the way our client's see us as a whole.

When I was younger, my grandma used to tell me that we wanted our customer service to be like Nordstrom's, and new hires used to know exactly what that meant. Now, I have to define what it means to go all-out for a client, because it's hit-or-miss at most Nordstroms. So, now, whenever I go anywhere I watch the employees to see what bothers me as a customer so I can make sure we don't do it at RBC. But what bothers me may not always bother you. Usually I don't mind if I'm not greeted when I walk in somewhere; for some people that's a big deal; and that's ok. You should be greeted.

Working downtown (or maybe it's because we're a salon too) we have a lot of people ask for restaurant recommendations. I like to eat downtown, I like to support the locals, and I don't like to waste my break driving around. So 4 days out of 5 I hoof it to one of the nearby eateries. Today, I went around the corner to what's normally a great restaurant, but I left irritated. I ordered, I'm reading my book, it's after the lunch rush, there's only a few other tables full, but I have to keep flagging my waitress down. This brings me to my main irritant... (I think a lot of it was just a lot of little things adding up because it's really not that big a deal, but it got me thinking) after paying 3/4 the price for a 1/2 a salad, not really enjoying the salad, I asked my server for a to-go cup because I'm heading back to work for another 5 hours, she dropped off the cup and the lid while I was paying. So I'm left with the option of waiting until she surfaces again, or pouring the remainder of my drink in my cup. I waited a few minutes and when she didn't come back I poured my coke into the styrofoam cup and headed back to work. Halfway back I tossed it, because it was really just coke-flavored-melted-ice-water.

Now, obviously, this wasn't a life-threatening-never-gonna-eat-there-again experience. But I came back to the store wondering what little things I might be doing that irritate people when they come in to RBC? It might be something as small as a fresh refill, or a smile when they walk-in. Or it might be something HUGE like.. well I don't know what HUGE is to you... but I would like to. Scratch that.. I would love to know.

Moxie Fitness

So one of our clients is a personal fitness trainer, and she's always posting us to let us know what's new with her. I got a text message from her today with the link to her blog MoxieDetox. It's a 24 hour detox step-by-step with a twist. You do it in a group! With text and email support from her and the others participating.

She's much better at explaining the details so I'm going to post the link here:
http://moxiedetox.blogspot.com/

Employee Profiles

Here's your chance to get to know the staff at Redlands Beauty Centre.

Brynn

Product Must-Haves: Curly Sexy Hair 24/7 Curls, Dermalogica Daily Microfoliant, Alterna 10 Hair Masque, Artec HairMix Supreme Smooth

Ice Cream: Mint Chocolate Chip

TIVO: Desperate Housewives, Grey's Anatomy, Samantha Who?, Deadliest Catch, Two and a Half Men, Nip Tuck, Rescue Me

Sign: Scorpio

Signature OPI Color: I Only Drink Champagne

Panera Order: Clam Chowder & 1/2 Chicken Caesar Salad Sandwich on Asiago

Me: "When I'm not at my fabulous job, I am usually at home with my three-year-old son, Cullen. His favorite movies are the Disney/Pixar films, so I quote lines from Cars, Finding Nemo, and Toy Story on a regular basis. I also have very serious conversations with him regarding Buzz Lightyear's claim to flying (Cullen wants to jump off large pieces of furniture in emulation of Buzz Lightyear, and I disagree with this type of launch procedure). Currently, I am enrolled at Riverside Community College, and I am taking 4 online courses. I love that I can go to class when everyone else is asleep, which is pretty much the only time I have to go. I am an amateur artist, and a HUGE San Diego Charger fan!"

Dena

Product Must-haves: Amplify Mousse and HardHead Hairspray, Hempz Herbal Moisturizer, Biolage Hydrating Shampoo & Conditioning Balm

Ice Cream: Chocolate Chocolate from 31 Flavors, at the store it's Neopolitan

TIVO: Criminal Minds, Scary movies, Law & Order, Fox News

Sign: Aries

Signature OPI Color: You're Such a Kabuki Queen

Panera Order: Roast Beef Sandwich on Asiago, extra horseradish

Me: Dena has worked in the cosmetics industry since 1973, she has worked for Christian Dior, Estee Lauder, and Elizabeth Arden. Dena is famous for her gravity-defying hairstyle. When she's not at work, she wishes she was at the beach or in Georgia. Dena is our Skin Care Consultant, she runs the make-up and skin care center. It would be hard to find another person as knowledgeable as Dena. She matches each client with the perfect skin care products for them. Dena is a 14-year Breast Cancer Survivor.

Danielle

Product Must-haves: Tigi Headrush Shine Spray, Hard Head Hairspray, Pureology Shinemax, Aquage Beyond Body

Ice Cream: Peanut Butter Cup, Hagen Daaz Lemon Sherbert

TIVO: Ugly Betty, Grey's Anatomy, Lost, The Hills, American Idol, So You Think You Can Dance?, America's Next Top Model

Sign: Cancer

Signature OPI Color: Dress to Empress

Panera Order: 1/2 Fuji Apple Chicken Salad & Baked Potato Soup

Me: Danielle works half the time in the store, and the other half in the salon. She moved from Colorado with her fiance last year. She is a very talented hair stylist, and is fantastic with color. She's the personal hair stylist for all three of the rest of us! She is currently busy with wedding plans; she's getting married in Cancun at the end of July! (Ya, we're jealous too). We love her exuberant personality; she adds loads of spirit and fun to our team.

Summer

Product Must-haves: Paul Mitchell Heat Seal, Redken Full Frame, Redken Urban Experiment Velvet Gelatine

Ice Cream: Pecan Praline

TIVO: I don't have a TIVO. but if I did... Law & Order SVU and CI, Seinfeld, Heroes, Project Runway, The Girls Next Door

Sign: Leo

Signature OPI Color: Don't Socra-tease Me

Panera Order: I've never eaten there.

Me: Summer is the rookie on staff, but she's been doing a fantastic job learning the sometimes overwhelming number of product lines we carry. Summer came to us from a local veterinarian, she has a soft spot for animals and small children. Brynn's son Cullen is always suckering her into coloring with him. Summer is a twin, and she has a brother that spends more time in the bathroom than she does. Summer just started a few months ago, and her sweet, calm temper makes her a valuable addition to our team.